Angus Drummond

he/him
CEO, Founder & Passionate Traveller
Limitless Travel

Award category:

Transport, Retail, Service and Hospitality

As the founder of Limitless Travel, the UK’s leading disability travel company, I’ve dedicated my career to making travel accessible for all. Since launching Limitless, we have experienced tremendous growth, doubling our customer numbers year-on-year and achieving an 80% increase in bookings over the last 12 months. This growth reflects the rising demand for accessible travel and the unique services we provide.

Over the past 12-18 months, I’ve focused on scaling Limitless, enhancing our tech platform, and expanding into new markets. Our accessible travel solutions, which include equipment hire and care support, cater to the unique needs of our customers, many of whom had previously been unable to travel due to their disabilities. In 2024 alone, we will take thousands of disabled individuals on life-changing holidays, most of whom never thought they would be able to travel again.

One piece of advice that has always guided me is: “If you want something to exist, you have to create it yourself.” This has fuelled my mission to create a travel company that empowers disabled people to explore the world, offering experiences that go beyond what’s typically available in mainstream travel.

My motivation stems from my own personal journey with disability. I understand the challenges that disabled individuals face, and it drives me to continuously push for more inclusivity in the travel industry. This passion has led me to work closely with industry leaders, such as TTG, ABTA, and the Spanish Tourism Board, to advocate for better accessible travel services. I have also had the honour of participating in panel discussions and influencing major players like P&O Cruises and Kuoni to enhance their accessible travel offerings.

Through Limitless Travel, my goal is to show others that accessibility should never be an afterthought but a standard. I hope that my journey inspires other entrepreneurs and business leaders to recognise the importance of inclusivity, not only because it’s the right thing to do but because it’s key to innovation and success. Ultimately, I want my work to ensure that no one feels excluded from the joy of exploring the world, regardless of their disability.

Success is never achieved overnight there are no shortcuts. But if you are hardworking, patient, and passionate, you will succeed in whatever you apply yourself to.

Q&A

Angus Drummond
As disabled people, we may feel like we have more to overcome than others to succeed, or even just to be on a level playing field. But remember, we face some of the toughest challenges every day, and it doesn’t stop us. This gives us resilience and determination in abundance two of the most essential ingredients for success. What others might see as our ‘weakness’ can actually be our greatest strength. Always stay true to who you are and own it.
My work with Limitless Travel has had a transformative impact on the disabled community by opening up new opportunities for travel and adventure that were previously inaccessible. Limitless has empowered thousands of disabled individuals, many of whom never thought they would be able to travel again, to experience the world in ways that suit their unique needs. We offer life-changing holidays, from cruising the Northern Lights to safaris in South Africa, by providing the essential care, equipment, and support necessary to ensure a seamless and enjoyable travel experience. By challenging the mainstream travel industry and proving the commercial viability of accessible travel, Limitless has also raised broader awareness of disability issues. We have demonstrated that inclusivity is not only a moral imperative but also a lucrative market. Our work has been recognised by industry leaders, with companies like P&O Cruises and Kuoni seeking our expertise to improve their accessible offerings. On a personal level, I regularly engage in thought leadership and advocacy, participating in industry seminars, discussions, and panels to raise awareness about the barriers disabled people face in travel. Through these efforts, I aim to shift perceptions and demonstrate that what is often perceived as a ‘weakness’ in our community can, in fact, be a strength. Limitless Travel’s work has highlighted the resilience and determination of disabled individuals and continues to push for a world where accessible travel is not the exception, but the norm.
In the future, I want to show the disabled community that travel isn’t out of reach it is something everyone can enjoy. My goal is to make sure that travel is accessible for everyone, and to prove that with the right approach, it is entirely achievable. I’m also committed to encouraging the travel industry to step up and make meaningful changes. By highlighting the commercial benefits of better accessibility, I hope to push for improvements that not only meet the needs of travellers but also make good business sense.
To unwind, I love watching films, listening to music, and DJing with friends. I go to the gym 2-3 times a week which really helps me switch off. I also enjoy trips to the pub, going out for dinner, and watching sports. Cooking is a favourite pastime, and of course, traveling is a big part of my life.
Spending time with my wife and two sons brings me immense joy. We love exploring the countryside and reconnecting with nature. Recently, we enjoyed a week in a remote cabin in Denmark, where I had the chance to teach the boys how to build a fire and cook over it. These moments together are truly special to me.
Cats – we recently welcomed our first cat into the home – a ginger called Ned, named after Ned Stark from Game of Thrones.
I would change the rights of disabled people in travel by setting clear, enforceable minimum standards. I’d ensure that guidelines aren’t just vague suggestions but specific requirements that must be met, so everyone can travel with confidence and without barriers.
There are several key barriers that still need to be addressed to improve the lives of disabled people. One major issue is the lack of clear, enforceable standards for accessibility in travel. Many guidelines are vague and not consistently applied, which can make travel frustrating and difficult. Another significant barrier is the cost and availability of necessary equipment and accommodations. For example, not all hotels provide essential accessibility features like hoists or profile beds, which can exclude many people from traveling comfortably. Finally, there’s a need for more widespread awareness and training within the travel industry to ensure that all staff are equipped to support disabled travellers effectively. Addressing these barriers requires a combination of stricter regulations, better resources, and a more inclusive approach from service providers.

Areas of expertise

Accessibility, Business, Finance, Transport, travel

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Image credits: Alfred Drummond
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