Anna-Ruth Cockerham

she/they
Airport Accessibility Manager
London Gatwick

Award category:

Transport, Retail, Service and Hospitality

Anna-Ruth lives with Functional Neurological Disorder which affects her mobility and causes seizures. Her lived experience of disability feeds into her passion for a more accessible and inclusive world for all. During university, she created new support networks and campaigned for better support for disabled students through their studies. In 2021, she was recognised in the Disability Power 100 for this work.

Anna-Ruth joined London Gatwick as Accessibility Manager in 2022 where she leads on improving the experiences of disabled passengers to make air travel accessible to all. She works across the airport to challenge the barriers disabled passengers face, looking at airport infrastructure, services, and processes to make journeys easier and enjoyable.

This year she developed and launched a new airport-wide training programme on disability awareness and equality, equipping staff with the tools and knowledge to support disabled passengers at any stage in their journey. The programme covers not just the airport staff or the assistance service, but also aims to involve any business working on the airport.

While her day job is supporting passengers, she is also co-chair of London Gatwick’s network for disabled colleagues, aiming to use her expertise and passion to improve the experiences of disabled people both working and travelling through the airport.

Air travel – and all the holidays, work trips, and family reunions that come with it – should be accessible to everyone.

Q&A

Anna-Ruth Cockerham
It can often feel like you are the only disabled person in the room which can make navigating workplace adjustments or a new career even more daunting. Communities like employee or student networks can be really empowering.
I am passionate about drawing attention to the barriers disabled people face travelling and what we can do to solve them so that air travel can be accessible to everyone.
I hope I can help Gatwick become a leader in accessibility and draw attention to the life-changing impact that easy access to air travel can have for disabled people.
I like knitting and computer games!
I enjoy spending time with animals, and going home to Scotland to see my family pets.
I would make sure that disability awareness is taught in schools.
Knowledge is a huge barrier. So many people lack a good understanding of what disabled people face and how they can be best included in work and leisure. If people had a better knowledge of disability and accessibility from a young age we wouldn’t have to constantly educate people on how to support us.

Areas of expertise

Accessibility, Architecture, Community, Employment, Equality, Health and wellbeing, Transport, travel

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Image credits: London Gatwick