Claire Walters

Chief Executive of Bus Users UK and Disability and Access Ambassador for the Bus Industry

Community Action
Image of Claire Walters

Claire Walters joined Bus Users UK as Chief Executive in 2012. A champion of social inclusion, Claire has transformed Bus Users into a leading voice for accessible transport. Under her leadership, Bus Users is now a registered charity, an approved alternative dispute resolution body for bus and coach passengers, the nominated body for complaints under passenger rights in Bus and Coach Regulation, and a founding member of the Sustainable Transport Alliance. As a leader in her field, Claire has recently become disability and access ambassador for the bus industry.

“Buses, more than any other form of transport, reduce social inequality, exclusion and isolation and nobody should be left behind. We need to work with disabled people to understand and overcome barriers to travel because improving transport for some, improves transport for all.”